Supermodel Karlie Kloss Slams Philippine Airlines: “PAL has the WORST CUSTOMER SERVICE OF ALL TIME. Most BUDGET AIRLINE. Rude and disrespectful. Shame on you PAL.”
Supermodel Karlie Kloss released a sentiment in social media against Philippine Airlines saying ‘PAL has the worst customer service of all time. Most budget airline. Rude and disrespectful. Shame on you PAL’, June 7, 2016.
The supermodel is the present Swarovski brand ambassador where she also got the Swarovski Award for Womenswear. To share her experience at the Council of Fashion Designers of America, she made a detailed reiteration of her experience there.
Not in the perfect mood and visibly dismayed by the experience, the supermodel posted in her account in Snap Chat an expression of her feelings. A video was shot by the Swarovski awardee and it entails, “I travel international on a weekly basis and I’ve never had a worse customer experience than I had tonight. Thanks, Philippine Airlines.”
@flyPAL has the WORST CUSTOMER SERVICE OF ALL TIME. Most BUDGET AIRLINE. Rude & disrespectful. Shame on You @flyPAL pic.twitter.com/5vEul2HyTY
— Karlie Kloss (@karliekloss) June 7, 2016
There was also another expression of dismay from the supermodel. She posted a selfie picture with a logo of Philippine Airlines. Her dismay is really visible in the photo as she wrote,”No one flies Philippine Airlines… and now I know why.”
Karlie’s expression of sentiments did not end with that photo. Philippine Airline has their ow official account in Twitter and what the supermodel did is tag it in her tweet. Her tweet contends: “PAL has the WORST CUSTOMER SERVICE OF ALL TIME. Most BUDGET AIRLINE. Rude and disrespectful. Shame on you PAL.”
On Snapchat, Karlie posted more videos, saying, “I travel internationally on a weekly basis. I have never had a worse customer experience than I have tonight. Thanks, Philippine Air.”
On the other side of the horizon, her series of tweets were given attention by the airline. In the point of fact, the airline responded with an apology to the supermodel.
Hi, Karlie. We sincerely apologize for the inconvenience and the disappointment you felt. Please send us your ticket details
— Philippine Airlines (@flyPAL) June 7, 2016
Thank you 🙂 I'll DM you now.
— Karlie Kloss (@karliekloss) June 7, 2016
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She did not relate what happened! She is very mad and we do not know why!
even though they have college education,your still a waiter and waitress.the only difference was your flying.be respectful and do your job right.
Fyi: PAL hanggang ngayon in nadouble charge nyo samin sa credit card more than a year na ako nagpafollow up hanggang ngayon di pa namin makuha refund namin…
Me and my dauhgter had also a bad experience in Pal from japan to Philippines flight,It happened few years back ,Were maybe halfway already when my daughter experienced a really bad dysmenorrhia, my daughter is crying because she says here stomach is very painfull and she cannot tolerate it anymore,so i ask a male steward if they have a pain reliever coz my daughter is having a dysmenorrhia ,Sinagot pa naman ako na,Sorry maam wala po kasi hindi ako na me mens,i was shock with his responsed, then sabi nya cge maam itanong ko sa mga kasama ko , Nag hintay ako pero hindi na sya bumalik sa upoan namin, then dahil sa sobrang sakit nagpasama sa cr ang anak ko ,and to my surprised andoon sya sa likod eating while chatting with her fellow steward..Nang makita nya kami on the way at naalala nya cguro ang sinabi ko ,sabi nya sorry maam wala po kaming gamot na pain reliever kasi hindi allowed yan sa airplane magdala. Hannga pag dating namin NAIa iyak pa rin nag iyak ang anak ko ,Pumunta kami sa airport Clinic wala naman ang incharge dahil may pinuntahan daw, buti na lang May isang janitor na nakarinig sa amin at nakikita ang anak ko na umiiyak pa rin sya ang nag
offer na mayroon syang mefenamic acid.
I agree, PAL is a worst airline, from the ground staff to everything. Mga mukhang pera! Bulok naman ang plane. One unforgettable experience was when my mother died I can’t get in any flight coz it was always full. I talked to everyone but their reason was “bakit kasi ngayong oeak season kayo umuwi?” Sabi ko alangan namang sabihin ko sa nanay ko, hwag muna kayong mamatay kasi fully booked ang PAL. I can’t fly any other airline coz I lost my passport so I was given Travel Document only if I fly PAL.
Ayusin nyo kc PAL nakakahiya sa ating mga Pilipino. Kasama na dyan Cebu Pacific umayos din kayo sa serbisyo nyo.
PAL needs to have concerns on customers’ complain. The problem they tend to deny, defend profusely of alibis instead of attending and resolve the problem. Also there should be revamp of annoying flight attendants.
I am loyal to PAL to some degree because I’m Filipino but I can’t be proud of it. Majority of the crew onground and onboard aren’t really friendly. I would know because I have taken so many airlines worldwide. Please remember that the airline is the initial image of a country. And that sticks to the mind. Travelling is a stressful activity, whether you enjoy or not. Its passengers would appreciate smiling, helpful faces. And why does PAL refund the model’s ticket? Man, she was late! I can surmise the ground crew weren’t t quite polite in making her understand her fault. Hence, the tweet. In 2013 May I booked 2 tix online for my connecting flight to my hometown. At the check-in counter I was told my name and my husband’s weren’t in their manifesto of passengers. I have fully paid for it 3days before said flight with receipt and print out tix in my hand. It was summarily dismissed. Guess what the ground staff said: Ma’am bili na Lang po kayo ng ticket sa airport PAL office para makasakay kayo ngayon. Did I have a choice? We went home to bury my mother.