A Facebook post has recently gone viral, accusing a popular courier service of mishandling packages and treating them like trash. The post, shared on the page “Inspiring Quotes,” specifically mentions Flash Express Philippines, claiming that their warehouse is filled with damaged parcels from online shopping platforms Lazada and Shopee.
The post reads:
“Warehouse ng Flash Express Philippines ginagawang basura ang mga parcel galing Lazada at Shopee. Kaya pala yupi-yupi yung rice cooker na inorder ko sa Lazada ang courier ay Flash Express. Icancel nyo agad o imessage ang seller na icancel ang order nyo sa Lazada o Shopee kapag nakita ninyong Flash Express ang courier. Kung ayaw icancel o hindi na macancel, ipa-RTS nyo. Ganyan nangyari sakin 2 weeks ago pagdating ng rice cooker yupi-yupi.”
This translates to the user sharing a personal experience where a rice cooker they ordered via Lazada, delivered by Flash Express, arrived damaged and bent. The post warns other customers to cancel their orders or request the return to sender (RTS) option if Flash Express is their courier to avoid similar disappointments.
While the post has stirred significant concern and gained wide attention, it is important to note that these claims are based solely on the Facebook post and have not been independently verified. The viral nature of social media means such posts can spread quickly, influencing public perception without full context or confirmation.
Flash Express has yet to issue an official statement addressing the allegations made in the viral post. Many are waiting for the courier company’s explanation regarding the claims of parcel mishandling and the condition of their warehouse.
As this situation unfolds, consumers are advised to remain cautious but not jump to conclusions. Ordering from online marketplaces often involves multiple parties — sellers, couriers, and logistics teams — and delays or damages can sometimes be due to factors beyond a courier’s control.
For now, the public awaits a response from Flash Express Philippines that can clarify the issue and restore trust. Transparency and accountability will be key in resolving the concerns raised by the viral post and ensuring customers’ confidence in their delivery services moving forward.
Stay tuned for updates on this developing story.